If the long term goal of getting rid of land lines nationally is to succeed, then the industry must be brought under control.

Don’t ask for damages, just ask for a court orderrequiring Verizon to release you from your contract.

You don’t need an attorney in small claims court in most states.

As an aside, my cousin had Alltell and its service was horrible. She switched to AT&T and got an IPhone. She loves her phone and the service is outstanding.

Write your senators and congrssman and tell them how you feel about the abusive fees (much like the banks) and the ridiculous long term contracts. If their product is good customers will stay, contract or no contract.

My wife’s phone broke and they told he she had exposed it to excess heat by keeping it in her bra when didn;t have her purse and also that she had voided the warranty because of abuse whas shown by the paint peeling off, It has really made me consider leaving Verizon when my contract is up. The doubling of the ETFs is an added incentive. Brring back the old days of Sprint when you didn’t have to sign a contract. They kept their customers with their service. Too bad its not true today. They too have gone to requiring a contract. What a shame, I’m sure its cost them customers. We now have a choice, between tweedle de and tweedle dum.

I’m shupping around.